“When an employer learns about the accommodation needed, they may offer the opportunity to shift to a different job that will make the accommodation easier or the job task will be more manageable,” she says.“And sometimes the employee will realize that there could be a better environment in which to work, where managing mental health and triggers will be easier.” Most accommodations in the workplace can be established with little or no cost.To help manage anxiety and triggers, she got Chloe, a Papillon service dog who helps her during times of anxiety or when something startling happens.“Things changed on many levels when Chloe started coming to work with me.A helpful interactive guide designed to supplement airline disability-related trainings by describing various assistive devices and how to properly handle, stow, load, and return them to passengers. A helpful interactive guide designed to supplement airline disability-related trainings by describing the types of seating accommodation methods used by airlines, seating accommodation eligibility, and the types of seating accommodations available on aircraft.
With Chloe’s assistance and support, I am able to sustain my recovery as well as manage triggering situations and prevent symptomatic behaviors.” She also notes that sometimes the process of exploring accommodation can lead to a job change.
The Air Carrier Access Act (ACAA) is a law that makes it illegal for airlines to discriminate against passengers because of their disability.
The Department of Transportation is responsible for enforcing the ACAA, which applies to all flights to, from, or within the United States.
Airlines are also required to provide passengers with disabilities many types of assistance, including wheelchair or other guided assistance to board, deplane, or connect to another flight; seating accommodation assistance that meets passengers’ disability-related needs; and assistance with the loading and stowing of assistive devices.
DOT has developed a series of disability-related training materials to assist passengers traveling with disabilities better understand their rights.